Enable Strategy Lab
Debtor & Collections Tracker
Your cashflow problem might actually be a collections problem.
List every invoice you're owed, and this tracks how overdue each one is and tells you exactly where you sit on the follow-up ladder - a friendly reminder, a firm notice, a final notice, or time to consider further action. See your total outstanding and average days overdue at a glance, and get an AI-drafted follow-up message, in the right tone for that stage, ready to send.
Included in All Access, or unlock it on its own.
Who it’s for
- Customers owe you money and it never gets chased?
Start here first: free Academy course
The Collections Ladder
A cashflow problem often isn't a revenue problem at all - it's a collections problem wearing a revenue problem's clothes, with money already earned just sitting unpaid. The escalating follow-up sequence in this course actually gets you paid instead of hoping the invoice gets noticed eventually. Skip a real system and you keep chasing payment reactively, one awkward phone call at a time, always behind.
- 1.The Cashflow IllusionA business can be profitable on paper and still run out of cash - because profit and cash are two different questions.
- 2.What "Days Sales Outstanding" Actually MeansThe standard metric for how long money sits unpaid - and why the simpler version (average days overdue) is the more useful one day-to-day.
- 3.The Escalation LadderFour stages, each with a different tone - and why skipping straight to "final notice" usually backfires.
- 4.List What's OwedWrite down every invoice currently outstanding - client, amount, and due date.
- 5.Quick CheckA few questions to lock in what you just covered.
- 6.Track Your CollectionsTurn what you just listed into a live register that tells you exactly where you stand with each client, and drafts the follow-up for you.
Questions
What does the Debtor & Collections Tracker do?
List every invoice you're owed, and this tracks how overdue each one is and tells you exactly where you sit on the follow-up ladder - a friendly reminder, a firm notice, a final notice, or time to consider further action. See your total outstanding and average days overdue at a glance, and get an AI-drafted follow-up message, in the right tone for that stage, ready to send.
How much does the Debtor & Collections Tracker cost?
It's included in All Access along with every other Lab and the full Academy, or you can unlock it on its own. The membership page has the current options.
Is it built for Australian businesses?
Yes. Enable Strategy Lab is built in Queensland for Australian small business owners, using Australian dollars, GST and Australian terms throughout.
Do I need to be good with numbers or strategy?
No. Each Lab walks you through one step at a time in plain English, with examples, and saves your work as you go so you can come back to it.
Is there anything I should read first?
Yes: the free Academy course "The Collections Ladder" explains the thinking behind this Lab in 6 short lessons.