Enable Strategy Lab
80/20 Client Profitability
Which 20% of your clients are actually generating 80% of your profit?
Rank every client or product by revenue (or true profit, if you know what each one costs you to serve) and see exactly where the concentration sits - which handful of them the business would barely notice losing, and which few it genuinely cannot afford to lose. Feeds straight into the Time Audit tool: if a low-value client is also eating a big chunk of your week, that's the strongest case there is for changing something.
Included in All Access, or unlock it on its own.
Who it’s for
- Making money but never keeping any of it?
Start here first: free Academy course
The 80/20 Rule, Applied To Your Own Business
Not all revenue is equal - a handful of clients or products are usually carrying the business, while others quietly cost more to service than they're worth. Find out which is which and you can double down on what's actually working and stop propping up what isn't. Skip the analysis and you keep treating every client the same, subsidising the bad ones with the profit from the good ones.
- 1.Not All Revenue Is EqualTwo clients paying the same invoice can be worth completely different amounts to your business.
- 2.Revenue vs. True ProfitRanking by what a client pays you is a good start - ranking by what they actually cost you to serve is the real answer.
- 3.Reading Your Own SplitWhat to actually do once you can see where your 80% comes from.
- 4.Crossing It With Your TimeThe strongest finding shows up when you compare this against where your hours actually go.
- 5.Quick CheckA few questions to lock in what you just covered.
Questions
What does the 80/20 Client Profitability do?
Rank every client or product by revenue (or true profit, if you know what each one costs you to serve) and see exactly where the concentration sits - which handful of them the business would barely notice losing, and which few it genuinely cannot afford to lose. Feeds straight into the Time Audit tool: if a low-value client is also eating a big chunk of your week, that's the strongest case there is for changing something.
How much does the 80/20 Client Profitability cost?
It's included in All Access along with every other Lab and the full Academy, or you can unlock it on its own. The membership page has the current options.
Is it built for Australian businesses?
Yes. Enable Strategy Lab is built in Queensland for Australian small business owners, using Australian dollars, GST and Australian terms throughout.
Do I need to be good with numbers or strategy?
No. Each Lab walks you through one step at a time in plain English, with examples, and saves your work as you go so you can come back to it.
Is there anything I should read first?
Yes: the free Academy course "The 80/20 Rule, Applied To Your Own Business" explains the thinking behind this Lab in 5 short lessons.