Terms and Conditions

1. Who and what this covers

These Terms and Conditions ("Terms") are a contract between you and Enable Coaching (ABN 49 269 055 191), operator of the Enable Strategy Lab portal (the "Portal"), covering the free Research content, the paid Labs (tools), and The Program. By creating an account, purchasing a Lab, or otherwise using the Portal, you accept these Terms in full. If you don't agree to them, don't use the Portal.

2. You're acquiring this for your business

The Portal is built and sold for business owners and operators to use in running their business - not for personal, domestic or household use. By creating an account you confirm you are acquiring access to the Portal wholly or predominantly for business purposes, and that any information you enter relates to a business you own, operate, or are authorised to act for. Nothing in this section overrides section 10 (Australian Consumer Law).

3. Your account

You're responsible for the accuracy of the information you provide and for keeping your login details secure. Accounts are personal to the business that registered them and may not be shared, on-sold, or used by any other business without Enable Coaching's written agreement. You must tell us promptly if you suspect your account has been accessed without your permission - we are not liable for loss arising from your failure to keep your credentials secure.

4. Intellectual property

The Portal, the Labs, the underlying frameworks, templates, course content, branding and all software are owned by Enable Coaching (or its licensors) and are protected by copyright and other intellectual property laws. Nothing in these Terms transfers any of that ownership to you. Subject to these Terms and to payment of any applicable fee, Enable Coaching grants you a limited, non-exclusive, non-transferable licence to use the Portal for your own business' internal purposes. You may not copy, reverse-engineer, resell, sub-license, white-label or scrape the Portal, its frameworks, or its content.

Documents and outputs generated for you from information you personally entered (for example, a completed plan or register) are yours to use in your business. That doesn't extend to the underlying template, framework, prompts, or structure used to generate it, which remain Enable Coaching's property. As part of the coaching relationship, Enable Coaching may view the full content of work you create inside the Labs to support you and improve the Portal, and may use de-identified, aggregated data from members' use of the Portal for analytics, product improvement and marketing. We won't share the specifics of your business with other members or outside parties without your permission, except as required by law.

5. Not professional advice

The Labs, Research and Program content are general business tools and education - not legal, financial, accounting, tax, safety/WHS, or other licensed professional advice, and are not a substitute for it. Any AI-generated content is produced by automated systems and may contain errors or omissions; it is provided as a starting point, not a final answer. You are solely responsible for reviewing, verifying and deciding whether to rely on anything the Portal produces, and for the business decisions you make. Where a decision carries legal, tax, safety or financial consequences, get advice from a suitably qualified professional before acting on it.

6. Fees, payments and refunds

Research is free and stays accessible whether or not you've purchased a Lab. Labs and The Program are paid products, priced as shown on the Portal at the time of purchase. Fees are payable in advance and, except where required by law or expressly stated otherwise, are non-refundable once a Lab has been accessed or content has been generated using it - digital access and AI-generated outputs cannot practically be "returned." Access may be suspended or revoked immediately if payment is not completed, is declined, or is later reversed (for example, by chargeback), without affecting any fees already owed to Enable Coaching. Enable Coaching may change pricing for future purchases or renewals at any time; changes won't apply retrospectively to a Lab you've already paid for.

7. Acceptable use

You must not: attempt to disrupt or gain unauthorised access to the Portal or another member's account or data; scrape, copy, resell, sub-license or redistribute the Portal's content or frameworks; use the Labs to generate unlawful, defamatory, infringing or fraudulent material; misrepresent your identity or the business you act for; or use the Portal in any way that could bring Enable Coaching into disrepute. We may suspend or terminate any account that breaches this section, at our discretion and without refund.

8. Availability, changes and no warranty

We aim to keep the Portal running reliably but do not promise it will always be available, uninterrupted, secure, or error-free. We may add, change, suspend or discontinue any Lab, feature, or content at any time, including ones you've already paid for, though we'll act reasonably around anything you've actively purchased. To the maximum extent permitted by law, the Portal and everything on it is provided "as is" and "as available," without warranties of any kind, whether express or implied, including as to merchantability, fitness for a particular purpose, accuracy, or non-infringement.

9. Limitation of liability

To the maximum extent permitted by law: Enable Coaching's total aggregate liability to you arising out of or in connection with these Terms or your use of the Portal, however caused (including negligence), is limited to the total fees you actually paid to Enable Coaching in the 12 months immediately before the event giving rise to the claim. Enable Coaching is not liable for any indirect, special, consequential, or economic loss, including lost profits, lost revenue, lost data, or loss of business opportunity, even if we were advised such loss was possible. This limitation applies regardless of the number of claims and survives the end of your use of the Portal.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law (or any other law) that cannot lawfully be excluded, restricted or modified. Where the Australian Consumer Law implies a guarantee into the supply of services that Enable Coaching provides through the Portal and that guarantee cannot be excluded, but liability for breach of it can lawfully be limited, Enable Coaching's liability is limited, at Enable Coaching's election, to one or more of: supplying the relevant service again, or paying the cost of having the service supplied again.

11. Indemnity

You agree to indemnify and hold harmless Enable Coaching, its owner, employees, contractors and agents against any claim, loss, damage, cost or liability (including reasonable legal costs) arising out of or in connection with: your breach of these Terms; your misuse of the Portal; your reliance on Portal content or AI-generated output without independent verification; or any information, content or business decision you input into or make using the Portal. This indemnity does not apply to the extent a claim arises from Enable Coaching's own fraud, wilful misconduct, or gross negligence.

12. Suspension and termination

Enable Coaching may suspend or terminate your access to the Portal at any time, with or without notice, if you breach these Terms, if payment fails or is reversed, or if we reasonably believe your use poses a risk to the Portal, other members, or Enable Coaching. You may stop using the Portal at any time; this does not entitle you to a refund of fees already paid except as required by law. Sections 4 (Intellectual property), 5 (Not professional advice), 9 (Limitation of liability), 10 (Australian Consumer Law), 11 (Indemnity) and 15 (Governing law) survive termination.

13. Force majeure

Enable Coaching is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including internet or hosting outages, third-party service failures (including AI providers), natural disasters, industrial action, or changes in law.

14. Changes to these Terms

Enable Coaching may update these Terms at any time as the Portal evolves. The current version always applies from the date shown at the top of this page, and continuing to use the Portal after an update means you accept the revised Terms. We will make reasonable efforts to flag material changes on this page or by email.

15. Governing law, assignment and general

These Terms are governed by the laws of Queensland, Australia, and each party submits to the non-exclusive jurisdiction of the courts of Queensland. Enable Coaching may assign or transfer its rights and obligations under these Terms (including as part of a sale of the business) without your consent; you may not assign your rights under these Terms without ours. If any part of these Terms is found unenforceable, the rest continues to apply. A failure by Enable Coaching to enforce any part of these Terms is not a waiver of it. These Terms are the entire agreement between you and Enable Coaching regarding the Portal and supersede any prior discussions or agreements on the same subject.

16. Questions

If anything here isn't clear, reach out to Micheal directly through the contact details you were given when you joined.